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Discovery Phase for Subscription-Based Assessment eCommerce Platform

Almeriah is building an innovative subscription-based platform designed to deliver assessment and benchmarking services. The platform enables customers to subscribe to dynamic assessment toolkits on a recurring basis. It emphasizes scalability, security, and usability, with the goal of delivering a seamless experience for customers managing subscriptions, payments, and personalized accounts.

Country:
Saudi Arabia
Services:
Project Discovery
UI/UX Design
Industries:
Education
Project Discovery
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Discovery Phase for Subscription-Based Assessment eCommerce Platform
The Challange

The client needed a clear foundation before moving into full-scale development. Key challenges included:

  • Complex Business Logic: Dynamically built assessment toolkits required careful architectural planning.
  • Subscription & Payments Flow: The platform needed to support recurring subscriptions, flexible billing, and account management.
  • User Experience: Ensuring the interface was intuitive and user-friendly across multiple customer journeys.
  • Scalability & Security: Preparing for high volumes of users and sensitive data handling.
  • Risk Mitigation: Avoiding costly missteps in design and development by clarifying requirements upfront.

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The Solution

The Clover Dynamics team conducted a structured Discovery Phase to establish a solid blueprint for Almeriah’s platform. Deliverables included:


Architecture Design & Tech Stack Selection

  • Designed a scalable system architecture tailored to recurring subscription management and assessment toolkit delivery.
  • Selected the optimal technology stack to balance performance, security, and long-term maintainability.
  • Produced detailed technical documentation for smooth handover into development.

User Journey Mapping & Wireframes

  • Mapped critical customer journeys, covering subscription flow, toolkit usage, and account management.
  • Created low-fidelity wireframes to visualize the platform’s structure and interactions.

Visual Style Guide

  • Defined a visual identity aligned with Almeriah’s brand.
  • Established a style guide to ensure consistency in typography, colors, and UI elements.

Project Planning & Budgeting

  • Produced a detailed roadmap with milestones and phased delivery plan.
  • Prepared a budget forecast to align stakeholder expectations with scope and resources.

High-Fidelity UI/UX Screens

  • Designed up to 10 high-fidelity main screens, including subscription management, assessment dashboards, and checkout flows.
  • Applied the defined style guide for polished, ready-to-develop prototypes.

Software Requirements Specification (SRS)

  • Delivered a comprehensive requirements document, capturing all functional and non-functional specifications.
  • Provided clarity on system behavior, integrations, and compliance requirements.
The Solution

The features

Subscription Management with recurring billing.
Subscription Management with recurring billing.
Dynamic Assessment Builder & Benchmarking Engine.
Dynamic Assessment Builder & Benchmarking Engine.
High scalability for growth.
High scalability for growth.
Customer Account Dashboard with personalized toolkits.
Customer Account Dashboard with personalized toolkits.
Secure Payment Gateway Integration.
Secure Payment Gateway Integration.
GDPR-compliant data protection and security.
GDPR-compliant data protection and security.

The result

  • 01

    A clear architecture and technology roadmap.

  • 02

    User journeys and wireframes that clarified customer experience.

  • 03

    A strong visual direction and brand-consistent design system.

  • 04

    Validated cost and time estimates, reducing risks of scope creep.

  • 05

    A complete Software Requirements Specification, ensuring alignment among stakeholders and developers.

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    Full case study

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